Return, Refund & Cancellation Policy

Welcome to our e-commerce platform! We value you as our customer and are committed to providing a hassle-free shopping experience. Below is our policy outlining the steps and guidelines for returns, refunds, and cancellations. We hope this helps you feel confident and secure when shopping with us.

1. Return Policy

If you're not completely satisfied with your purchase, we’re here to help! You may return eligible items within 30 days from the date of delivery.

• Eligibility: Items must be unused, in their original condition, and in the original packaging. Please note that certain products (such as perishable goods or personalized items) may not be eligible for return.
• How to Return: To start a return, log in to your account, go to the "My Orders" section, and select the order you wish to return. Follow the on-screen instructions, or feel free to reach out to our support team at mail@maheshvalue.com for assistance.
• Return Shipping: You are responsible for the return shipping costs unless the return is due to an error on our part or a defective product.

2. Refund Policy

After we receive and inspect your returned item, we'll promptly inform you of the status of your refund request.

• Refund Process: If your return is approved, the refund will be processed to your original payment method within 7-10 business days.
• Partial Refunds: In certain cases, only a partial refund may be issued if the product is not in its original condition, has been damaged, or is missing parts not due to our error.
• Non-Refundable Items: Certain items, such as digital products, gift cards, or final sale items, are not eligible for a refund.

3. Cancellation Policy

We understand that plans can change. If you need to cancel your order, please do so as soon as possible.

• Cancellation Window: Orders can be cancelled within 2 hours of placing them. After this period, the order may already be in processing or shipping.
• How to Cancel: To cancel an order, please log in to your account, navigate to the "My Orders" section, and select the order you wish to cancel. You can also contact us at mail@maheshvalue.com if you require any help.
• Refunds on Cancellation: If your order is successfully cancelled before it is processed for shipping, a full refund will be issued to your original payment method.

4. Additional Information

We continually strive to improve your experience with us. Please note that this policy is subject to updates and changes. We encourage you to review this page periodically for any updates.

If you have any questions, concerns, or need further clarification, our friendly support team is always ready to help! Reach out to us at mail@maheshvalue.com and we’ll gladly assist you.

Thank you for choosing our platform, and happy shopping!